Legal
AML / KYC Policy
How Monoceros verifies customers and monitors activity to prevent money laundering and financial crime.
Monoceros of Silom Complex Building, 191 Silom Road, Silom, Bangrak, Bangkok, Thailand operates customer due diligence and monitoring controls designed to prevent the platform being used for money laundering, terrorist financing or other financial crime.
Customer due diligence
Before an account can subscribe to an investment package we collect and verify:
- Full legal name, date of birth and country of residence.
- A verified email address and a mobile number.
- The National Identification Number (NIN).
- A supported government-issued identity document, uploaded as an image or PDF.
Every submission is reviewed by a member of staff. We may approve it, decline it, or request a clearer or additional document. We record the reviewer and the time of every decision.
Acceptable documents
The document types accepted at any time are configured by the compliance team and shown on the verification page. The document must be current, legible, unaltered, and must match the name on the account.
Ongoing monitoring
- Payment submissions are matched against the expected subscription amount.
- A blockchain transaction hash can be registered only once across the platform; duplicate submissions are rejected.
- Withdrawal destinations are recorded, and changes to a saved withdrawal wallet are logged and notified to the account holder by email.
- Login events, including failures, are recorded, and repeated failures temporarily lock the account.
Restrictions
We do not accept anonymous accounts, accounts opened under a false name, or accounts operated on behalf of an undisclosed third party. We may decline, suspend or close an account, and may decline a withdrawal to a destination we cannot reasonably associate with the account holder, where we have concerns.
Record keeping
Verification records, payment records, investment records and audit logs are retained for the period required by applicable law. Audit records of administrative decisions cannot be deleted through the administration interface.
Reporting
Where we are required to report suspicious activity to a competent authority, we will do so in accordance with the law, and we may be prohibited from informing you that a report has been made.
Contact
Compliance queries can be sent to traderproclassic@gmail.com.